Privacy policy
Last updated: September 24, 2026
This Privacy Policy describes how Chubuddy, LLC ("ChuBuddy," "we," "us," or "our") collects, uses, stores, and shares personal information when you visit, use our services, make a purchase from, or otherwise communicate with us through chubuddy.com (the "Site").
By using the Site, you acknowledge the practices described in this Privacy Policy.
Personal Information We Collect
The personal information we collect depends on how you interact with our Site and services.
Information You Provide to Us
We may collect information you provide directly to us, including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Account information
- Order and transaction information
- Customer service communications
- Reviews, survey responses, or other information you choose to provide
- Marketing and communication preferences
Payment information is generally processed by our payment providers, including Shopify and other available payment processors. We do not intentionally store complete credit or debit card numbers on our own systems.
Information Collected Automatically
When you visit or use the Site, we may automatically collect certain information about your device and how you interact with the Site, including:
- IP address
- Browser type
- Device type
- Operating system
- Time zone
- Cookie identifiers
- Pages and products viewed
- Referring websites or search terms
- Shopping and browsing activity
- Dates and times of visits
- Interactions with advertisements, emails, or other marketing
We may collect this information using cookies, pixels, tags, log files, web beacons, and similar technologies.
Cookies and Similar Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, understand how visitors use the Site, improve our services, prevent fraud, and support advertising and marketing.
Some cookies are necessary for the Site to function. Others may be used for analytics, personalization, or advertising.
Where required by applicable law, you may be provided with options to accept, reject, or manage certain cookies through our cookie or privacy settings.
You can also control cookies through your browser settings. Blocking certain cookies may affect the functionality of the Site.
How We Use Your Personal Information
We may use personal information to:
- Process and fulfill your orders
- Process payments
- Arrange shipping and delivery
- Send order confirmations and shipping notifications
- Provide customer service
- Manage returns, exchanges, refunds, and warranty requests
- Maintain customer accounts
- Detect, investigate, and prevent fraud or other unauthorized activity
- Improve and optimize our Site, products, and services
- Understand how customers use our Site
- Measure the effectiveness of marketing and advertising
- Send promotional emails or other marketing communications where permitted
- Personalize content or advertising
- Comply with legal, tax, accounting, and regulatory requirements
- Protect our rights, customers, business, and services
Marketing Communications
If you sign up to receive marketing communications from us, we may use your contact information to send you information about products, promotions, offers, or other ChuBuddy news.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
Even if you unsubscribe from marketing communications, we may still send you non-promotional messages relating to your orders, account, customer-service requests, or other transactions.
How We Share Personal Information
We may share personal information with service providers and other third parties that help us operate our business.
These may include companies that provide:
- Ecommerce and website hosting
- Payment processing
- Order fulfillment and shipping
- Analytics
- Advertising
- Email and marketing services
- Customer support
- Fraud prevention
- Information technology and website services
- Professional, accounting, or legal services
We may also disclose personal information when required to comply with applicable laws, regulations, court orders, subpoenas, government requests, or other legal obligations.
We may disclose information when we believe it is necessary to protect the rights, property, safety, or security of ChuBuddy, our customers, or others.
If ChuBuddy is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.
Amazon and Wholesale
If you purchase ChuBuddy products through Amazon, your order and personal information are handled by Amazon under Amazon's privacy policy. We receive only the limited information Amazon provides to fulfill and support your order.
If you purchase through a wholesale account, we collect business contact information (such as name, business name, email, phone, and address) to manage your account, orders, and communications.
Shopify
Our online store is powered by Shopify.
Shopify processes personal information when customers visit and interact with Shopify-powered stores, including information relating to browsing activity, purchases, transactions, devices, and customer preferences.
You can learn more about Shopify's privacy practices at:
https://www.shopify.com/legal/privacy
Analytics
We may use analytics providers, including Google Analytics, to help us understand how visitors use the Site.
These services may collect information about your device, browsing activity, interactions with the Site, and other online activity.
You can learn more about Google's privacy practices at:
https://policies.google.com/privacy
Google Analytics opt-out options are available at:
https://tools.google.com/dlpage/gaoptout
Advertising and Targeted Advertising
We may work with advertising platforms and partners to show advertisements that may be relevant to you and to measure the effectiveness of our advertising.
Depending on the services we use, these companies may collect information about your activity on our Site through cookies, pixels, tags, or similar technologies.
This information may be used to provide advertisements based on your activity across websites or services.
Under certain privacy laws, some advertising-related disclosures may be considered a "sale," "sharing," or use of personal information for targeted advertising even when no money is exchanged for your personal information.
Where required by applicable law, you may have the right to opt out of these practices through our privacy settings or other available opt-out mechanisms.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we maintain about you
- Request a copy of your personal information
- Correct inaccurate personal information
- Request deletion of personal information
- Request information about how your personal information is collected, used, or shared
- Request data portability
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain targeted advertising
- Opt out of certain sales or sharing of personal information
- Appeal certain decisions regarding a privacy request where applicable
- Exercise your privacy rights without unlawful discrimination
These rights may be subject to exceptions or limitations under applicable law.
We may need to verify your identity before completing certain privacy requests.
California and Other U.S. State Privacy Rights
Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on the law that applies, these rights may include:
- The right to know what categories and specific pieces of personal information we collect
- The right to know the sources from which personal information is collected
- The right to know the purposes for which personal information is used
- The right to know the categories of third parties with whom information is disclosed
- The right to request deletion
- The right to correct inaccurate information
- The right to obtain a copy of certain personal information
- The right to opt out of the sale or sharing of personal information
- The right to opt out of certain targeted advertising
- The right to limit certain uses of sensitive personal information, where applicable
- The right not to be discriminated against for exercising applicable privacy rights
We do not discriminate against customers for exercising their privacy rights.
Depending on applicable law, you may also be permitted to use an authorized agent to submit a request on your behalf.
Global Privacy Control
Certain browsers and browser extensions allow users to send a Global Privacy Control (GPC) signal.
Where required by applicable law, we honor recognized browser-based opt-out preference signals such as GPC as a request to opt out of applicable sale or sharing of personal information.
European Economic Area and United Kingdom Privacy Rights
If you are located in the European Economic Area ("EEA"), United Kingdom, or another jurisdiction that provides similar data-protection rights, you may have rights regarding how your personal data is processed.
These rights may include:
- The right to access your personal data
- The right to correct inaccurate or incomplete personal data
- The right to request deletion of personal data
- The right to restrict certain processing
- The right to object to certain processing
- The right to data portability
- The right to withdraw consent where processing is based on consent
We may process personal information under one or more legal bases, including:
- To perform a contract with you, such as fulfilling an order
- To comply with legal obligations
- For our legitimate business interests, where those interests do not override your privacy rights
- With your consent, where required
Your personal information may be transferred to and processed in countries outside your country of residence, including the United States and Canada. Where required, appropriate safeguards may be used for international transfers.
You may also have the right to file a complaint with the appropriate data protection authority in your country.
Privacy Requests and Data Choices
You may request access, correction, deletion, or a copy of your personal information by using our available privacy request tools or by contacting us.
Privacy requests may include:
- Accessing your personal information
- Correcting inaccurate information
- Downloading your information
- Requesting deletion of personal information or your account
- Exercising applicable advertising or data-sharing opt-out rights
You may access available privacy request options at:
https://www.chubuddy.com/pages/gdpr-compliance
You may also contact us at:
We may ask for information necessary to verify your identity before processing your request.
We aim to respond to verified privacy requests within 45 days, or within one month where required by applicable law. If we need more time, we will let you know.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services and fulfill the purposes described in this Privacy Policy.
The length of time we retain information may depend on factors such as:
- How long we have an ongoing relationship with you
- Whether the information is needed to fulfill an order or customer-service request
- Legal, tax, accounting, or regulatory requirements
- Fraud prevention or security needs
- The need to establish, exercise, or defend legal claims
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it as appropriate.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Children's Privacy
The Site is not intended for children under the age of 16, and we do not knowingly collect personal information directly from children under 16, or sell or share their personal information for targeted advertising.
Our products may be purchased by parents, caregivers, educators, professionals, or other adults for use by children, but purchases and customer accounts are intended to be made or managed by adults.
If you believe a child under 16 has provided personal information directly to us, please contact us so we can review and, where appropriate, delete the information.
Do Not Track
Some browsers provide a "Do Not Track" signal.
Because there is not a universally accepted standard for responding to Do Not Track signals, our Site may not respond to traditional Do Not Track requests.
Where required by applicable law, we may separately recognize legally applicable browser-based privacy preference signals, such as Global Privacy Control.
Third-Party Websites
Our Site may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, legal requirements, or other operational reasons.
When we update this policy, we will revise the "Last updated" date at the top of the page.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, contact us at:
Email: contact@chubuddy.com
Mail: Chubuddy, LLC 7730 Laredo Drive #298 Chanhassen, MN 55317 United States